Apple sued by a San Francisco man for $1,383.13

A San Francisco iPhone user has sued Apple for the exact cost of his iPhone, saying the company refused to repair the device, despite it being under warranty. 

Theodore A. Kim filed a lawsuit in San Francisco seeking $1,383.13, the original cost of his phone.

The phone Kim’s suing over was originally purchased from an authorized Apple seller in Vietnam in October 2020, he said. The iPhone 12 was under Apple’s warranty until October 2022, he said. 

When Kim returned to the US during the pandemic, he was having trouble getting the phone to read a US sim card. So he called Apple, and they told him to bring it into a local Apple Store. 

“And so I brought it into the store and they sent it to the repair depot — then they came back and said, ‘Yeah, we’re not going to fix this because it’s been tampered with,'” Kim said. “And I said: ‘Tampered with in what way?'”

He didn’t get an answer, he said. Instead, they returned the phone. But now it had a broken SIM tray, Kim said.

The court clerk set a trial for 1.30 p.m. on November 23, 2021, according to documents. Apple didn’t respond to Insider’s requests for comment.


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